Service Technician Apprenticeship

Thurlow Nunn Vauxhall Luton are seeking a passionate individual to kickstart their career as a Service Technician Apprentice. This apprenticeship offers a unique opportunity to learn the skills and knowledge necessary to become a proficient service technician in the automotive industry. Under the guidance of experienced technicians, the apprentice will gain hands-on experience, technical expertise, and a deep understanding of Stellantis products and services. This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.

Responsibilities:

• Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems.
• Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments.
• Participate in equipment installations and upgrades under supervision.
• Develop proficiency in using diagnostic tools and equipment to identify issues accurately.
• Collaborate with team members to ensure timely completion of service requests and projects.
• Follow safety protocols and guidelines to maintain a safe working environment.
• Document service activities, including work performed, parts used, and customer interactions.
• Attend training sessions and workshops to enhance technical skills and product knowledge.
• Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations.
• Assist with inventory management, including tracking parts and supplies used during service operations.

Working Week:

A standard workweek typically consists of 40 hours, scheduled from Monday to Friday, starting at 8:30 am and ending at 5:30 pm. Nevertheless, the specific working hours may vary depending on the requirements of individual Dealers.

Approximately 20% of your total work hours will be dedicated to ‘off-the-job’ training. This is a mixture of online classrooms and face-to-face learning at The Performance Academy in Coventry.

Your Development and Future Prospects:

All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Coventry.

Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.

Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognised qualification in the motor industry. This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network. Upon successful completion of the program, you’ll be well-equipped to advance and transition into new roles.

Calex UK are the official partner to Stellantis for their UK Apprenticeship recruitment and are also their training provider.