Hi there,

It looks like you have decided on not continuing, could you share why?
Feedback form

Thank you, we have a career assistant 'Aisha' which can help you consider roles that value your experience.

No worries — lots of people start here. Aisha can help you find the training you need and get you job-ready.

“Thanks for letting us know. You can continue exploring without training support.”

“Don’t let cost stop you. There is support available to help with training and financial resilience. Please visit: www.lutonsupportingyou.co.uk'

“Looks like that provider isn’t nearby. Have you considered distance-learning opportunities instead.”

“We respect that you may have other priorities. Please do come back if your situation changes.”

Thank you, we have a career assistant 'Aisha' which can help you consider roles that value your experience

No worries — lots of people start here. Aisha can help you find the training you need and get you job-ready

“Thanks for letting us know. You can continue exploring the page without support.”

“It’s okay to ask for help. We will redirect you to a page that can support you"

“Understood. You can continue exploring opportunities at your own pace.”

“Salary is an important factor. Here are alternative jobs with different pay ranges.”

“We respect that you may have other priorities. Please do come back if your situation changes.”

“You can get support with confidence, CV writing and job readiness through Seacole Academy. You will be redirected to their page for support."

“No problem — here are other opportunities that might suit you better.”

No worries — lots of people start here. Aisha can help you find the skills you need and get you job-ready

“Not every opportunity is the right fit. Here are other options you may prefer.”

“Salary is an important factor. Here are alternative opportunities with different pay ranges.”

“We respect that you may have other priorities. Please do come back if your situation changes.”

Contact Centre Agent – Aftermarket Sales

Contract: Permanent

Opening hours Contact Centre: Our core hours are Monday to Friday, 8 am to 6.15 pm and Saturdays 9 am to 1 pm.  We have some full-time roles available, although we are willing to consider part-time shifts on a job share basis consisting of reduced hours or days. However, it is desirable that the shift pattern will include working a Monday and/or Friday and 1 in 3 Saturdays.

 

What you’ll do:

  • Handle inbound/outbound sales and customer service enquires for consumers in need of support or repair, adapting your approach to varying consumer needs
  • Utilize the available products and services to find a solution for the consumer that best fits their needs
  • Accurately record consumer data, ensuring compliance when selling regulated services such as insurance products and to ensure field teams can deliver service excellence
  • Work as a part of a team to deliver an exceptional service and achieve key performance targets
  • Seek out opportunities to upsell through service

 

Benefits Highlights:

  • Excellent Development Opportunities
  • Hybrid working
  • Defined Contribution Pension Scheme – Company contribution up to 8%
  • 25 days holiday plus Bank holidays
  • Enhanced Company Sick Pay
  • Healthcare Cash Plan – cashback towards dental and optical, complementary and alternative therapies, savings on shopping, restaurants and gym membership
  • Life Assurance 3 x salary
  • 50% Staff discount, 40% friends and family discount
  • Employee Assistance Programme – 24/7 GP, mental health support, financial, legal, health and nutrition advice
  • Premium Subscription to Calm App

 

Electrolux Group

 

Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in around 120 markets every year. In 2025, Electrolux Group had sales of SEK 131 billion and employed 39,000 people around the world