Female Security Officer

About the Company:

Harrods Aviation is a widely recognised leading company in the General (Private) Aviation industry. We are committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service.

Due to the fact that the role requires personal physical contact with customers, please note that we can only consider female candidates at this time.

About The Role:

We are currently recruiting for a female Security Officer to join our established, reputable team at our Luton base.

Reporting to the Duty Security Officer, the Security Officer’s role is to provide world class aviation security on behalf of the company to its customers from various countries and to actively assist the customer service team.

Please note the company is NOT able to offer sponsorship for this role so candidates must already possess the right to live and work in the UK to be considered.

Due to the varied working hours of this role, public transport may not always be an option and therefore it is essential that candidates hold a full driving licence and have access to their own transport.

Duties include, but are not limited to:

• Conducting aviation security procedures and the operation of equipment necessary to the task, such as x-ray, ETDE and access control.
• Conducting searches on passengers (female agent on female passengers), staff, luggage, vehicles, company visitors as required and dealing with the surrendering of prohibited items; making accurate reports on any problems such as luggage confiscated, persons detained, trespassing and damage to the building.
• Establish, manage and develop relations (internal and external), by actively listening to expectations and shared needs, by communicating persuasively, and by handling any conflicts, as necessary.
• Remain calm and focused when managing front line relations and/or operational activities and under time constraints or a heavy workload, by identifying effective strategies to resolve conflicts/differences and manage tension (internal or external).
• Patrols of the company property, reporting any building damage; inspecting and adjusting any security equipment and report any faults accordingly.
• Providing assistance to other departments which will include assisting with a presence at our reception area when required, assisting as a front of house porter and assistance in basic ramp duties (full training will be given).

 

Working Hours:

The Luton base operates 24 hours per day, 7 days per week, 365 days per year.

You will be required to work as part of a team covering a 24-hour operation, which will include working days, lates, nights, weekends and bank holidays. This will normally be a 4 on 4 off shift pattern.

The standard shift is 11 1/2 hours, with a 30 minute unpaid break (total 12 hours) and the average working week is 40 hours.

During one shift set per calendar month you will be deemed to be a flexi shift worker.

During this set of shifts you may be requested to alter your shift hours to suit the needs of the business and note that it is a condition of your employment that you may comply with such reasonable request to work.

Initial training will require a period working Monday to Friday.

Benefits:

• Enhanced annual leave entitlements (dependent on shift pattern and pro rated during first year dependent on start date)
• Holiday Purchase Scheme
• Happy Birthday Day
• Harrods Retirement Savings Plan Foundation (Contributory Company Pension)
• Harrods Rewards Card (staff discount)
• Onsite parking
• Full uniform also provided