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IT Systems Engineer

Your key responsibilities will include:

  • Maintain IT infrastructure including servers, storage, and network systems
  • Administer Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive)
  • Maintain network hardware including routers, switches, firewalls, and wireless systems
  • Manage and troubleshoot LAN/WAN/VPN environments and optimise network performance
  • Monitor cybersecurity measures, backups, and disaster recovery processes
  • Provide Level 2/3 technical support and resolve complex IT issues
  • Maintain technical documentation and system configurations
  • Collaborate with internal stakeholders and external vendors on upgrades and maintenance
  • Support and train end users on IT systems and best practices

Key Skills & Experience

  • Strong experience with Microsoft 365 administration and security
  • Solid networking knowledge (TCP/IP, DNS, DHCP, VLANs, VPNs)
  • Experience with Windows Server, Active Directory, and Azure AD
  • Knowledge of firewalls, endpoint protection, and wireless technologies
  • PowerShell scripting and automation experience desirable
  • Excellent problem-solving, communication, and organisational skills
  • Ability to manage multiple priorities in a fast-paced environment