Your key responsibilities will include:
- Maintain IT infrastructure including servers, storage, and network systems
- Administer Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive)
- Maintain network hardware including routers, switches, firewalls, and wireless systems
- Manage and troubleshoot LAN/WAN/VPN environments and optimise network performance
- Monitor cybersecurity measures, backups, and disaster recovery processes
- Provide Level 2/3 technical support and resolve complex IT issues
- Maintain technical documentation and system configurations
- Collaborate with internal stakeholders and external vendors on upgrades and maintenance
- Support and train end users on IT systems and best practices
Key Skills & Experience
- Strong experience with Microsoft 365 administration and security
- Solid networking knowledge (TCP/IP, DNS, DHCP, VLANs, VPNs)
- Experience with Windows Server, Active Directory, and Azure AD
- Knowledge of firewalls, endpoint protection, and wireless technologies
- PowerShell scripting and automation experience desirable
- Excellent problem-solving, communication, and organisational skills
- Ability to manage multiple priorities in a fast-paced environment