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Showroom Manager

Hartwell is a leading automotive dealership known for its commitment to providing high-quality vehicles and exceptional customer service.

We are currently seeking a motivated and experienced Showroom/Business Manager or and individual looking to make the next move in their career to help lead our showroom operations and enhance the overall customer experience.

Job Description:

As the Automotive Showroom Manager, you will play a pivotal role in ensuring the success of our showroom by overseeing day-to-day operations, and maintaining a welcoming and organized environment for our customers. You will be responsible for supporting sales targets, improving customer satisfaction, and upholding our brand image.

Key Responsibilities:

  • Sales Team Leadership:
    • Provide coaching and support to motivate and maximize the team’s potential.
    • Monitor sales activities, track performance, and provide regular feedback.
  • Customer Experience:
    • Ensure a welcoming and professional atmosphere in the showroom.
    • Address customer inquiries and concerns promptly and effectively.
    • Foster positive customer relationships to enhance repeat business and referrals.
    • Implement strategies to enhance the overall customer experience.
  • Inventory Management:
    • Maintain an up-to-date inventory of available vehicles.
    • Collaborate with the management team to ensure proper vehicle display and pricing.
    • Oversee vehicle merchandising and presentation in the showroom.
  • Compliance and Administration:
    • Ensure compliance with all automotive industry regulations and dealership policies.
    • Manage administrative tasks related to sales, including contracts, financing, and warranties.