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Telesales Parts Advisor

SALARY: 32k basic, 38k ote + benefits

HOURS: Monday to Friday 8.00 – 5.30. Every other Saturday 8.00 – 1.00

Our client is looking for a Trade Parts Specialist to join the team. Flame Recruitment is looking for someone with parts experience for their clients dealership in Luton.

The role:

Tracking all incoming or outgoing parts for a dealership.
Referring to parts manual to identify the right part for the make and model and year of vehicles being serviced.
Maximize utilisation of the department.
Answering phone calls and assisting trade and retail customers with their parts needs.
Tracking all incoming or outgoing parts for a dealership.
Maximising all existing and new customer sales.
Handling parts payment for collection/ delivery and making sure all parts are billed appropriately.
Liaise with the Parts Department to ensure availability of parts.
Referring to parts manual to identify the right part for the make and model and year of vehicles being serviced.

To be successful in this Parts Advisor role, you’ll have:

Previous experience working as a Telesales Parts Advisor / TPS Advisor / Parts Advisor in a main or franchised dealership or in Euro Car Parts or a TPS type environment.
Able to manage your time effectively, is essential. Strong organisation skills are key to this.
Benefits:

Family owned and run business, established since 1875
A competitive salary plus bonus
31 days annual leave (including bank holidays), increasing with length of service
Free RAC breakdown cover
Pension scheme
Life assurance
Cycle to work purchase scheme
Preferential parts, service and labour rates
Discounts on new and used vehicles
Extras discount platform
Free access to health and wellbeing support services
Unlimited access to a 24/7 online GP